FAQs
What to expect when purchasing handcrafted jewelry
Nothing I create is mass produced. All pieces are one-of-a-kind created by hand in my small studio. I work with natural gemstones which means the stones may have some natural variations. With handcrafted work you might find minor imperfections, but your piece will be durable and beautiful. This is what gives handcrafted pieces their special charm. Thank you for supporting Sagamore Silver and Stone.
Jewelry care directions
It is normal for there to be natural wear and tear on your jewelry over time. Prolong your jewelry by cleaning pieces using a clean microfiber cloth to gently remove any dirt or oils from regular wear. It is advised to avoid wearing jewelry while showering, swimming, or any rigorous activity. Please don’t use any harsh chemicals on the jewelry! This can damage the surface of the stone and potentially remove the polish on the metal surfaces. Store your pieces separately in a cool, dry, and dark place to slow down tarnishing and to prevent any chance of the pieces scratching or tangling with each other.
How to find your measurements
Necklaces
Use a string or measuring tape: Take a string or a flexible measuring tape and wrap it around the part of your neck where you'd like the necklace to sit.
Consider your preferred style
- Choker: A shorter necklace, 14-16 inches, that fits snugly around the neck.
- Princess length: Typically 18 inches, this length sits at the collarbone.
- Matinee length: Around 20-24 inches, this length falls below the collarbone or at the bust.
- Longer lengths: 30 inches and above will fall at mid-chest or lower, creating a different style.
Necklace Size Guide by Rio Grande
Rings
Wrap a piece of string or paper around the base of the finger you'll wear the ring on, mark where the ends meet, and measure that length in millimeters
Ring Sizer by Jason Withers app
Bracelets
Measure your wrist circumference using a flexible tape measure or a strip of paper, and then add the desired extra length for a snug, comfortable, or loose fit. A snug fit adds about 0.25-0.5 inches (0.5-1 cm), a comfort fit adds 0.75-1 inch (2-2.5 cm), and a loose fit adds 1.25 inches (3 cm) or more to your wrist measurement.
Shipping
All stocked jewelry pieces will ship no later than 5 days after the order is placed.
Custom order shipping will vary due to the unique situation. We'll always discuss shipping prior to your custom order so I can make sure you get your jewelry on time.
I ship with USPS and will provide a tracking number directly to you. Once a package has been shipped, it is completely out of my control. If there is an issue with delivery please contact your local post office for more information.
Payments
Most major credit cards, Apple Pay, Vemno, and PayPal are accepted.
Refunds & Returns
I do not accept refunds or returns.
Repairs
My pieces are built to last and with proper jewelry care, your piece will remain strong and beautiful. However, I understand that things out of your control can happen. Please contact me directly via email (sagamoresilver@gmail.com) to discuss repairs.
Custom orders
I am not accepting custom orders at this time.